Privacy policy

1. In short

There is no account, and the game works without a connection: your progress stays on your phone. The network is only used for optional ads and for purchases.

Third-party services communicate for what is strictly necessary: Google AdMob for the rewarded ads you choose to watch (after your consent where it is required), Google Play for purchases, and a Clearforge Studio server to verify those purchases.

No usage analytics tool by default, and no Firebase service.

2. What the app keeps on your phone

Your progress (levels, stars, streaks, daily challenges), your hint balance, your statistics, your games in progress and your settings (language, sound, vibration, theme, reduced animations) are stored on your device. We have no access to them. This data holds nothing that identifies you.

It is removed when you uninstall the app. As there is no account, progress and purchased hints are not moved between devices or recovered after an uninstall.

3. Rewarded ads (optional)

Wordelio may offer you to watch a short ad provided by Google AdMob in exchange for a hint. It is always your choice: no ad is shown automatically at launch or in the middle of a game, and you can play without watching any. The hint is only granted once the ad has finished.

Where consent is required (European Economic Area, United Kingdom, Switzerland), it is collected through Google's form (UMP) before any ad request, and you can reopen your choices in the settings (“Privacy options”).

To show and measure ads, Google AdMob may process, depending on your choices, an advertising ID (the app declares the matching permission), your IP address and information about your device and your interaction with the ad. Wordelio sends AdMob neither your progress, nor your games, nor your answers. See Google's advertising policy.

4. In-app purchases

Purchases (for example hint packs) are made with Google Play. We never receive your payment method or banking identity. The price shown comes from Google Play.

To avoid the same purchase being credited several times, the app sends the purchase to a Clearforge Studio server (hosted by Cloudflare) to have it verified with Google Play. The request contains the purchase token provided by Google Play, the product bought, an anonymous installation ID generated by the app and a request identifier. To keep a record of the hints granted, the server stores a fingerprint of the purchase token, the product, the installation ID, the purchase status and the dates. It stores neither your name, nor your e-mail, nor your address.

Purchases may need a connection. The game itself stays usable offline.

5. The installation ID

The anonymous installation ID is a random string created at the first launch. It is only used to attach a verified purchase to this installation; it is not linked to your identity or your Google account, and it is not used for advertising.

6. What we do not collect

We collect neither your name, nor your e-mail, nor your location, nor your contacts, and the app uses neither the microphone nor the camera. We do not collect what you type in the games (words, answers). No usage analytics tool is enabled by default; if that changes, this policy will be updated first.

7. Why this processing takes place

To provide the service you ask for (the game, hints, purchases), for our legitimate interest in verifying purchases and preventing the same purchase from being used several times, and, for advertising, on the basis of your consent where it is required. We do not sell your data.

8. How long we keep it

On your phone: your progress and settings are kept until you uninstall the app. With us: purchase verification records (token fingerprint, product, anonymous installation ID, status, dates) are kept for as long as needed to guarantee the validity of purchases and handle refunds; we hold no other personal data about you. Advertising and purchases: under the rules of Google AdMob and Google Play.

9. Your rights

Your progress stays on your phone: you control it directly. You can never watch an ad, withdraw your advertising consent (section 3) or uninstall the app.

For processing carried out by Google or Cloudflare, you can exercise your rights with them. For any question, including about a purchase record, write to us at [email protected]. You may also contact the data protection authority of your country.

10. Transfers outside the European Union

Google and Cloudflare may process data outside the European Union, in particular in the United States, with the safeguards provided by the GDPR (standard contractual clauses or an equivalent mechanism).

11. Children

The app is not directed to children under 13.

12. Changes

We will post any material change to this policy here, with its update date.