Pitchr Privacy Policy
Pitchr is a hearing precision game. This page explains what data the app uses, what the optional social account adds, and which third-party services are involved.
Overview
Pitchr works without an account: solo mode keeps its settings and statistics only on your device. If you wish, you can create an optional account with Google to play with friends (ranked Daily, duels, notifications). Only this optional account creates data on Clearforge Studio servers.
Pitchr does not collect recorded audio files. The game generates tones and measures your choices without recording your voice or surrounding sound.
1. Data We Collect
We do not collect the following data on our servers, with or without an account:
- Your email address.
- Your full Google name.
- Your phone number.
- Your contacts.
- Your location.
- Recorded audio files: the game generates sounds, it does not record your voice or your surroundings.
Without an account, nothing is sent to our servers. Some third-party services (advertising, purchases) may still process technical or commercial data required for their operation.
2. Data Stored Locally
Pitchr stores some preferences and game data locally on your device, including:
- Selected language.
- Selected audio mode.
- Game statistics.
- Local session history.
- App settings preferences.
- Local state related to ad removal, where applicable.
These data are used only to run the app on your device and restore your experience on future launches.
3. Optional Account and Social Features
If you choose “Continue with Google” in the Social tab, we store on our servers:
- An opaque identifier of your Google account, to recognize you at your next sign-in (never your email address or full name).
- A generated nickname, which you can change (once a day), and a friend code.
- The address of your Google profile picture if you keep the “Google photo” avatar (the image itself stays hosted by Google).
- Your friends, friend requests, blocks, and reports.
- Your ranked Daily scores and your 1v1 duels (settings, scores, outcome).
- The detail of your answers in a ranked game, to calculate and verify the score.
- Session information (only token fingerprints) so that you stay signed in.
This data exists only if you create an account. Solo mode keeps working without an account and without a connection.
4. What Your Friends See
Your friends see your nickname, your avatar, your ranked Daily scores, and the duels you share with them. Your opponent's score in a duel is only revealed once the duel is over.
By default, your avatar is your Google account photo. You can choose “Initials” at any time from the Social tab: the photo is then shown to no one. A player who knows your friend code can see your nickname and avatar when sending you a request, nothing else. You can block or report a player.
5. Notifications
If you turn them on, we store your device's notification identifier (Firebase Cloud Messaging token) to tell you about a duel, a friend request, an acceptance, or a friend passing you on the Daily. You can turn them off at any time from the Social tab. The identifier is also deleted when you sign out, and after 90 days of inactivity.
6. How We Use Data
Data used by Pitchr may be used to:
- Run the game.
- Keep your settings.
- Display your statistics.
- Run the social features (friends, rankings, duels).
- Send the notifications you have turned on.
- Protect the service against abuse (usage limits, reports).
- Manage in-app purchases.
- Display and measure advertising.
- Check for app updates.
- Allow you to share a game or a score.
7. Third-Party Services
Pitchr relies on some third-party services for advertising, purchases, the optional social account, and system-level features.
- Google Mobile Ads to display ads and measure their performance.
- RevenueCat to manage the Remove Ads purchase and purchase restoration.
- Google Play for in-app purchases, license validation, and some updates.
- Google Sign-In for the optional sign-in with your Google account.
- Cloudflare (Workers and D1 database) to host the social account.
- Firebase Cloud Messaging (Google) to deliver notifications.
8. Advertising and Consent
Pitchr may display ads. Depending on your region, the app may request your consent before enabling certain ads through Google's consent infrastructure.
You may also access advertising privacy options from the app settings when this is provided by the system.
9. In-App Purchases and Ad Removal
Pitchr offers an in-app purchase to remove ads. The transaction is processed by the relevant distribution and payment services.
We do not store payment methods in the app. Your purchase state may be restored on compatible devices through the mechanisms provided by the platform.
10. Game Statistics
Your solo game statistics stay on your device. Your ranked Daily and duel scores are shared with your friends as described above. No public profile is created and this data is not used to identify you outside the app.
11. Device System Services
The app may open services or applications already present on your device:
- Your email app to contact support.
- Google Play to rate the app, view other apps, or share Pitchr's link.
- The system share sheet.
- Android's in-app update flow.
12. Data Retention
Locally stored data remains on your device until you uninstall the app or clear its data.
Social account: your account data is kept as long as your account exists. Daily results and finished duels are deleted 365 days after they end; the detail of your answers is deleted 7 days after the score is submitted (only the score remains); closed reports are purged after 90 days. Technical operating logs (route called, response code, duration) contain no token, no Google identifier and no friend code; they are kept by Cloudflare according to its own policy.
Data processed by third-party services is retained according to their own retention policies.
13. Deleting Your Account
You can delete your account at any time, without contacting us: Social tab, ⚙ icon, “Delete my account”, then confirm with your Google account. Your profile, friends, scores, and duels (including on your friends' side) are then permanently deleted from our servers. Your solo games stay on your phone.
14. Security
We apply reasonable measures to limit data stored by Pitchr and avoid collecting more information than necessary. Exchanges with our servers are encrypted (HTTPS); session tokens are kept on our servers only as fingerprints and, on your device, in the system's secure storage. As with any mobile app, absolute security cannot be guaranteed.
15. Children
Pitchr is not specifically directed to children under 13. The optional account relies on a Google account and on Google's age requirements. If you believe a child has used the app and a data-related question arises, contact us.
16. Your Choices
You can:
- Play without an account, or sign out at any time.
- Choose your avatar (Google photo or initials) and change your nickname.
- Turn off notifications from the Social tab.
- Block or report a player, remove a friend.
- Delete your account from the app.
- Change the app language and the audio mode.
- Reset local data by clearing the app's data, or uninstall the app.
- Remove ads through the in-app purchase, if you wish.
17. Contact
For any questions about this Privacy Policy or to request the deletion of your account:
Email: [email protected]
18. Changes
We may update this Privacy Policy if the app evolves or if its services change. The date shown at the top of the page indicates the latest version.
